Legal Information Privacy Policy Your privacy is important to us. Learn how Flyhigh Wood Industry protects and manages your personal information. Last updated: December 15, 2024 Introduction FLYHIGH Wood Industry Co., Ltd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flyhighwood.com or engage with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy. Information We Collect Personal Information We may collect personal information that you voluntarily provide to us, including: Name and contact information (email, phone, address) Company name and business details Product inquiries and specifications Communication preferences Automatically Collected Information When you visit our website, we may automatically collect: IP address and browser information Pages visited and time spent on our site Referring website information Device and operating system details How We Use Your Information Communication • Respond to inquiries • Provide product information • Send updates and newsletters Business Operations • Process orders and quotes • Improve our services • Analyze website usage Information Sharing and Disclosure Our Commitment We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business. Legal Requirements: We may disclose information when required by law or to protect our rights and safety. Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets. Data Security Encryption SSL encryption protects data transmission Access Control Limited access to authorized personnel only Secure Storage Protected servers and backup systems Your Rights and Choices 1 Access and Update Request access to or correction of your personal information 2 Opt-Out Unsubscribe from marketing communications at any time 3 Data Deletion Request deletion of your personal information (subject to legal requirements) Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Essential Cookies Required for basic website functionality and security Analytics Cookies Help us understand how visitors interact with our website International Data Transfers Cross-Border Data Processing As an international company based in China serving global markets, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers. Contact Us Privacy Questions If you have any questions about this Privacy Policy or our data practices, please contact us: [email protected] www.flyhighwood.com Company Information FLYHIGH Wood Industry Co., Ltd Contact Person: Feily Zou Established: 2016 Location: China Policy Updates We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. This policy is effective as of December 15, 2024